Privacy Policy
Effective Date: 10 February 2026
This Privacy Policy explains how City of Escape Foundation collects, uses, stores and protects personal information when you visit our Website or engage with our services.
1. Data Controller
City of Escape Foundation is the data controller for the personal information you provide through the Website or in connection with our activities.
2. Information We Collect
We collect personal information that you voluntarily provide, which may include:
Name
Email address
Phone number
Contact messages
Demographic or profile data relevant to service eligibility and support delivery
We may also automatically collect technical data when you visit our Website, such as IP address, browser type and cookies.
3. How We Use Your Information
We may use your personal information to:
Respond to inquiries and provide services
Communicate updates, events or opportunities
Administer courses, mentoring and support programmes
Improve our Website and services
Comply with legal obligations
4. Legal Basis for Processing
We process your data where:
You have given consent (e.g. submitting contact form)
We need to perform contractual obligations
We have a legitimate interest in managing and improving our services
We are required to comply with legal and regulatory requirements
5. Cookies
Our Website uses cookies to enhance browsing, personalise content and analyse traffic patterns. You may choose your cookie preferences through the banner presented on first visit.
6. Sharing Your Information
We do not sell or rent your personal data. We may share your information with:
Staff, volunteers and programme partners involved in delivering services
Service providers handling communications, IT and administrative functions
Legal or regulatory authorities where required
7. Data Security
We use reasonable organisational and technical measures to protect personal data from unauthorised access, loss or misuse.
8. Data Retention
We retain personal information only as long as necessary for the purposes it was collected, to fulfil legal obligations, and for legitimate organisational needs.
9. Your Rights
Under applicable data protection laws, you may have rights including:
Right to access your personal data
Right to correct inaccurate or incomplete data
Right to request deletion of data
Right to object to certain processing
To exercise your rights, contact us using the details on the Website.
10. Third-Party Links
Our Website may contain links to external sites. We are not responsible for the privacy practices of those sites.
11. Updates to this Policy
We may update this Privacy Policy from time to time. The “Effective Date” will change and the most recent version will be posted on the Website.
12. Contact
For privacy questions or to exercise your data rights, please contact us using the contact page on the Website.