Terms and Conditions

Effective Date: 10 February 2026

These Terms and Conditions (“Terms”) govern your access to and use of the services, programmes, events, resources and communications provided by City of Escape Foundation (“we”, “our”, “us”), including through our website at cityofescapefoundation.co.uk (“Website”). By accessing the Website or engaging in any programme or service, you agree to be bound by these Terms.

1. About Us

City of Escape Foundation is a registered charity in the United Kingdom. We provide mental health support, mentoring for young people and families, career guidance, basic IT and AI training, and related wellbeing programmes within the Greater London community and surrounding areas.

2. Scope of Services

Our services include:

  • Personalised mentorship programmes

  • Career guidance and decision-making support

  • Basic IT and AI skills training

  • Mental health support and resilience development

These offerings may be provided online, in community spaces, schools, or other venues as appropriate. Availability may vary by location and demand.

3. Eligibility

Services are generally available to individuals aged 16 and over, except where specific programmes are designed for younger age groups with appropriate parental/guardian consent.

4. Registration and Participation

To access any programmes or support, you may need to register with us or complete a consent form. You confirm that information you provide is accurate and complete. You also agree to comply with any participation guidelines or codes of conduct communicated to you.

5. Payment

Most core services are offered free of charge as part of our charitable mission. If any service carries a fee (e.g. training course materials, third-party exam fees), these will be confirmed in advance and must be paid according to the instructions provided at the time of booking.

6. Conduct

Participants are expected to engage respectfully with staff, volunteers and other participants. City of Escape Foundation reserves the right to suspend access to services where behaviour is abusive, disruptive or otherwise incompatible with a safe, supportive environment.

7. Intellectual Property

All content on the Website, including text, graphics, logos, and training materials, is the intellectual property of City of Escape Foundation or its licensors. You may view and download material for personal, non-commercial use only.

8. Data and Privacy

Our processing of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. You consent to the collection, use and retention of your information as described in that policy.

9. Limitation of Liability

To the fullest extent permitted by law, City of Escape Foundation is not liable for any indirect, consequential, incidental or special losses arising out of your use of the Website or participation in programmes.

10. Changes to Terms

We may revise these Terms at any time. Updated versions will be posted on the Website with the “Effective Date.” Your continued use of our services after changes are made indicates acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any dispute will be dealt with by the courts of England and Wales.

12. Contact

For questions about these Terms, or to request assistance, use the contact details on the Website.